Social Media Mentoring
-
Yes, by now, you've already heard that you have to be doing something with this "social media" and that you should be on all of the popular "social networks". A quick search on Google reveals hundreds of social networks vying for your attention, and most of them with little discernable difference, at first glance. Putting all of the pieces together can be a pretty big undertaking. "Where do I begin?" is the most common question we hear. The answer? Right here. kiveo offers full service solutions, so you don't end up with a patchwork, less-than-optimal result.
-
Where to Start?
Your customers, believe it or not, are already talking about you online. Whether they're tweeting about poor customer service, writing a Google Review about your business or posting your business to Angie's List, you're being discussed. Social media is about joining the conversation, engaging your customers (and potential customers) and sharing experiences. Entering a new marketing arena can be a difficult task, and everyone deserves a helping hand. At kiveo, we build a process around you customized to engage your target markets and provide specific, measurable, ROI-driven results.
-
The Process
Our process is designed to hone in on who you are as a company or product, provide insights to work with the networks that your customers use, a plan of action, a methodology for reporting, and - what we believe is the most important piece - follow-up mentorship.
We realize that there are dozens of systems available claiming that a Facebook account, a Twitter feed and a funny YouTube video are all that the modern business needs to 'go viral', but this just simply isn't the case. The fact of the matter is, you're probably already doing the majority of the work that you need to be to enter the social media scene: newsletters, corporate sponsorships and company events are all a part of your corporate experience, your unique voice.
-
We don't limit you.
Your company has a unique voice. Your customers are looking for your messaging in their unique social network environments. Do you represent a teachers' union, or are you a school supply provider? Don't limit your targeting to Facebook or MySpace; we'll help you target users on TeachAde and Classroom 2.0. Are you an accountant, investment specialist or do you provide other financial advice? We'll help you design a presence and look for new customers in places like Bank Of America's Small Business Online Community or SmartyPig. We'll work with you to find solutions that meet your individualized needs and set you up with a presence in online networking communities where spending your valuable time makes sense. Your mentor will do the leg work to identify these sites for you, help you to set up accounts and reachable goals to make your investment in social marketing as successful as possible. A mentor's job is not to find a box to put you in, but rather, to help you break out of the conventional methodologies of customer communication, and help you succeed in doing so.
» Join the conversation -
The Conversation
Your customers, believe it or not, are already talking about you online. Social media mentors help you steer the conversation and turn potentially damaging remarks into a gold mine of opportunity, as well as taking flattering remarks and building customer loyalty. Contact us today to start a discussion about out how we can help you maximize your social media marketing experience.
Join the conversation. Contact us today!
